Incidents | WaveLink Communications Incidents reported on status page for WaveLink Communications https://status.wavelink.us/es https://d1lppblt9t2x15.cloudfront.net/logos/8f6610c73a03ee5c0506749499ab3fe6.png Incidents | WaveLink Communications https://status.wavelink.us/es es Graham House - Charlotte, NC recovered https://status.wavelink.us/es Thu, 09 Apr 2026 19:00:34 +0000 https://status.wavelink.us/es#14dbfefe3ee4e9fcf83e078287dd3c1e68e91f313a26fa18f9569309f1c3a9d2 Graham House - Charlotte, NC recovered Graham House - Charlotte, NC went down https://status.wavelink.us/es Thu, 09 Apr 2026 18:43:19 +0000 https://status.wavelink.us/es#14dbfefe3ee4e9fcf83e078287dd3c1e68e91f313a26fa18f9569309f1c3a9d2 Graham House - Charlotte, NC went down 2400 6th St, Tuscaloosa, AL 35401 recovered https://status.wavelink.us/es Sun, 05 Apr 2026 07:10:06 +0000 https://status.wavelink.us/es#2059faf4b34257c851d62a1f42be0d6b309425ee91e0e042a4a69a7e82f62c6b 2400 6th St, Tuscaloosa, AL 35401 recovered 2400 6th St, Tuscaloosa, AL 35401 went down https://status.wavelink.us/es Sun, 05 Apr 2026 07:03:38 +0000 https://status.wavelink.us/es#2059faf4b34257c851d62a1f42be0d6b309425ee91e0e042a4a69a7e82f62c6b 2400 6th St, Tuscaloosa, AL 35401 went down Equipment Failure https://status.wavelink.us/es/incident/851627 Tue, 17 Mar 2026 18:30:00 -0000 https://status.wavelink.us/es/incident/851627#9349c8b3d2e20e6ead590025606473450d5942bb9549cf476ccc9a3e9f819252 A piece of critical infrastructure began showing signs of failure and caused an intermittent outage, rather than repair the part, a replacement was installed prolonging the outage. All services have been restored. Fiber Cut https://status.wavelink.us/es/incident/851629 Wed, 11 Mar 2026 17:00:00 -0000 https://status.wavelink.us/es/incident/851629#0ac931cf4b6c9b1811c79cfc7f751180b21ec310df459264ebc1abcd4746864d Construction related incident caused a fiber cut. Once the equipment was moved, the fiber was able to be respliced. No end user disruptions occured. Savannah System Updates https://status.wavelink.us/es/incident/827581 Wed, 18 Feb 2026 10:00:00 -0000 https://status.wavelink.us/es/incident/827581#f20d4a406577a78069f5a8136c957bf9fa5072b19953e582874db8619e219982 We will be updating core network equipment during overnight hours. This may result in no internet access for 15 minutes, but may extend through the entire maintenance window. Birmingham System Updates https://status.wavelink.us/es/incident/826739 Tue, 17 Feb 2026 10:00:00 -0000 https://status.wavelink.us/es/incident/826739#669fb8cd4d486e3ccc111fddc9ed68d790a9770eddc87773fd9560c5da76032f We will be updating core network equipment during overnight hours. This may result in no internet access for 15 minutes, but may extend through the entire maintenance window. Monitoring System Updates https://status.wavelink.us/es/incident/803626 Mon, 12 Jan 2026 11:30:00 -0000 https://status.wavelink.us/es/incident/803626#9a54ae19644d09d1853e6b1d4ea994a9a515b9e6a0152c8456fd28e3d895ce3b System maintenance on monitoring systems Firmware Updates https://status.wavelink.us/es/incident/782328 Tue, 09 Dec 2025 06:00:54 -0000 https://status.wavelink.us/es/incident/782328#3d6344d964e427cb295b28d1194054caa704c3dd656e1a6593f63299fcb7eb21 We will be upgrading the configuration and firmware of certain devices on the network. You may experience a brief outage of up to 5 minutes, but could extend through the duration of the maintenance window. Severe Weather https://status.wavelink.us/es/incident/773964 Tue, 25 Nov 2025 11:30:00 -0000 https://status.wavelink.us/es/incident/773964#905a84d3d0c2050adbfbddb3e6a4ef90d2d8108dad8a36746bb5a7243943bf37 The WaveLink network remains online, however severe weather has caused power issues in the Alabama market. When power returns to your property, internet service should return. System Updates https://status.wavelink.us/es/incident/773216 Mon, 24 Nov 2025 03:45:13 -0000 https://status.wavelink.us/es/incident/773216#c3ceb66ece2a92642374f7ecff914b83c7ceb1b87567dd20af61bacec4e4f8a0 Intermittent periods of no service may occur while we update core network equipment in the Birmingham, Alabama market. Fiber Optic Splicing https://status.wavelink.us/es/incident/774091 Fri, 14 Nov 2025 07:00:49 -0000 https://status.wavelink.us/es/incident/774091#8ba702b752db609e6224d954815839584a1175575355894f73150ad1594b764d Our optical network is being taken down to complete a cutover to a new backbone. Headend Upgrades https://status.wavelink.us/es/incident/774089 Tue, 28 Oct 2025 04:30:53 -0000 https://status.wavelink.us/es/incident/774089#95c7298c80fd26177b2b2d0e8bde42a90f410929b7752279d85b02bc2049ff0c Maintenance completed Headend Upgrades https://status.wavelink.us/es/incident/774089 Tue, 28 Oct 2025 04:10:53 -0000 https://status.wavelink.us/es/incident/774089#c8c743a2df1f948c860f38278ff8792e78129f9ca94aba52d156a6f9875a4b40 Firmware upgrades that required a full system reboot.