Maintenance
Hartwin-Bulverde : Fiber Cutover
Resolved Oct 14, 2025 at 3:00pm UTC
Wavelink Communications will be transferring over to our permanent fiber circuit for Hartwin-Bulverde Apartments. Service will be impaired during this time.
Headend Upgrades
Resolved Oct 28, 2025 at 4:30am UTC
Firmware upgrades that required a full system reboot.
Fiber Optic Splicing
Resolved Nov 14, 2025 at 11:00am UTC
Our optical network is being taken down to complete a cutover to a new backbone.
System Updates
Resolved Nov 24, 2025 at 11:00am UTC
Intermittent periods of no service may occur while we update core network equipment in the Birmingham, Alabama market.
Firmware Updates
Resolved Dec 9, 2025 at 7:00am UTC
We will be upgrading the configuration and firmware of certain devices on the network. You may experience a brief outage of up to 5 minutes, but could extend through the duration of the maintenance window.